Refund Policy & Legal Compliance Center

Refund Policy

Transparent Financial Guidelines & Service Terms

Last Updated: September 2026

Refund & Cancellation Policy

Due to the sensitive resource allocation, field agent deployment, and operational expenses involved in matrimonial verifications across our Delhi and Chandigarh hubs, our agency maintains a strict refund structure.

Policy Summary: Retainer fees cover upfront administrative and logistical planning required for confidential case execution.

1. Client Withdrawal / Denial of Verification

No refund will be available in any case if the client denies or cancels the verification after payment has been made at any stage of the investigation process.

2. Agency Inability to Perform Verification

In the rare event that our agency is unable to execute or complete the verification due to unforeseen operational hurdles, and we fail to provide even 30% of the requested background details, we will process a full refund of the deposited amount.

3. Refund Processing Timeline

For qualified cases meeting the criteria in Section 2, refunds will be credited back to the client’s original payment source within 3 Months from the date of formal cancellation approval.

4. Support & Inquiries

For any questions regarding billing status, case progression, or refund eligibility claims, please reach out to our desk support:

Phone / WhatsApp: +91 98789 51117
Official Email: matrimonialinvestigation@gmail.com

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Franchise Partnership Program

Expand your entrepreneurial footprint into the high-demand private investigation sector. We are offering exclusive regional franchises across Delhi, Chandigarh, and nationwide territories for motivated business partners.

Investment Fee: ₹10,50,000 for a 5-Year term with estimated annual returns between ₹5L to ₹15L.

1. Comprehensive Support Provided

We ensure your franchise unit is equipped for immediate operational success through dedicated corporate backing in marketing and investigative protocols.

2. Apply for Franchise

To discuss territorial availability or schedule a formal business briefing meeting, contact us directly at +91 98789 51117.

Privacy Policy

Welcome to our Matrimonial Investigation consultancy. Operating across both online digital channels and physical field offices in Delhi and Chandigarh, safeguarding your sensitive personal data is our primary commitment.

1. Information We Collect

We collect only data strictly necessary to evaluate your case and execute requested investigations securely under strict Non-Disclosure Agreements (NDA).

Terms of Service

By engaging our online or offline matrimonial investigation services, you agree to abide by professional guidelines and legal terms compliant with Indian law and BNSS standards.

Legal Disclaimer

The information provided on this platform is for general informational and preliminary investigative assistance only. We operate as a licensed private consultancy, not a law enforcement body.

Offices & Contact Information

To schedule a secure online consultation or book an in-person appointment at our physical investigation hubs in Delhi NCR or Chandigarh Tricity:

Phone / WhatsApp: +91 98789 51117
Official Email: matrimonialinvestigation@gmail.com

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